Where do I begin - the bleach rot hair, the bleached beyond existence eyebrows, the bland haircut that elongates her face? Or maybe I should just let the hair speak for itself and lament the terrible sundamaged skin.
The skin isn't going to magically repair itself - but she can pick a much more flattering hair color and cut. Oh, and some eyebrows would help.
The dog has great hair though - fantastic lowlights! She should take her little pup to her colorist as an example of what multi-dimensional color should look like.